contact us
Early answer if you are contacting about Deferrals:
This is all listed at registration and added below.
Please read more about your options on our registration site
No Refunds
Can transfer, but there are date (September 25, 2024) and capacity limitations. Cannot transfer or downgrade to a sold out race.
Can defer/rollover (can only rollover a single year), but there are date (by September 25, 2024) limitations and a 20% fee. Click Edit Order from your email confirmation, then tap "Cancel Registration" or log into Ultrasignup to do it. It’s a self service process. Please note, that once you cancel your registration, this will trigger the deferral, but you must manually register next year with the same email you used this year. The credit will be applied at checkout. If it's not, then please reach out to us.
If nothing else works, maybe try offering your registration up on our Facebook page. The entire transfer process must be completed by September 25, 2024 (It's also a self-service process). You will need to work out the details with the other person. We will not facilitate that process. Go through registration site for managing this. You can also refer to your confirmation email. If you forgot your login info, work with Ultrasignup to get that info.
NO EXCEPTIONS. Our policy is fair and clear on registration. We need this to plan for a successful event.